Shipping Info
How much does shipping cost?
Italy: Shipping at a fixed rate of €3.90 (free for orders of €49.00 or more)
Europe: Shipping at a fixed rate of €8.90
USA: Flat rate shipping of $25.00
Europe: Shipping at a fixed rate of €8.90
USA: Flat rate shipping of $25.00
How long will it take to receive my order?
🇮🇹 Italy
For all items ready for delivery, delivery times are 3-5 working days from the time of order placement. For items not ready for delivery, processing times are those specified on the item description page, unless otherwise stated.
For all items ready for delivery, delivery times are 3-5 working days from the time of order placement. For items not ready for delivery, processing times are those specified on the item description page, unless otherwise stated.
🇪🇺 Europe
For all items ready for delivery, delivery times are 5-10 working days from the time of order placement, unless otherwise stated on the item description page.
For all items ready for delivery, delivery times are 5-10 working days from the time of order placement, unless otherwise stated on the item description page.
🇺🇸 USA
For all items ready for delivery, delivery times are 10-15 working days from the time of order placement, unless otherwise stated on the item description page.
For all items ready for delivery, delivery times are 10-15 working days from the time of order placement, unless otherwise stated on the item description page.
Order tracking
When your order ships, you will receive an email with shipping confirmation and a package tracking number. Once the order has been dispatched, the actual delivery date may vary due to transport, weather conditions or other factors external to Baby Island and dependent on the express courier. Where applicable, more precise timing is provided in the order tracking information. Problems with the order
As a small artisan business, attention to detail is our priority and we package everything with care, but mistakes can happen to anyone, even though we do our best. In the unlikely event that you encounter any factor that doesn't match the description or any issue of any kind, contact us immediately via one of the available channels (contact form, chat, email, social media). Also, if there are any problems with the courier, such as your package appearing to have been delivered but is not, or your package containing missing or incorrect items, contact us immediately so that we can carry out all the appropriate checks to provide you with assistance.
Problems with the order
As a small artisan business, details are our priority and we package everything with care and attention, but a mistake can happen to anyone even though we do our best, so on the off chance that you encounter any factor that doesn't fit the description or issue of any kind, contact us immediately via one of the contacts (contact form, chat, email, social media) As well as if there were any problems with the courier, such as for example your package appears to have been delivered but it is not, or your package contains missing items or incorrect, contact us immediately so that we can do all the appropriate checks to give you assistance.